mono77 Terms of Use

We at mono77 operate a sportsbook and gaming platform available in supported jurisdictions. These terms set out the conditions under which you access our services, manage your account, and engage with our markets—from Liga 1 and Piala AFF coverage to live-dealer tables and slot games.

By opening an account on mono77, you agree to these terms. We enforce them consistently to protect both your account and our platform's integrity. This page explains your rights, our obligations, and the practical rules that govern deposits, withdrawals, bonuses, and dispute resolution.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about these terms or how they apply to your account, our support team is available during standard business hours.

Account Opening and Verification on mono77

When you join mono77, we require a valid email address, a secure password, and basic personal information. You must be of legal age in your jurisdiction to open an account. We do not knowingly permit accounts for users under the legal age threshold.

Account verification is mandatory before you can deposit or withdraw. We ask for a government-issued ID (such as a national ID card or passport) and proof of address (utility bill, bank statement, or similar document). This process protects your account and ensures compliance with anti-money-laundering standards.

Email verification

We send a confirmation link to your registered email; you must click it to activate your account.

Identity documents

Government-issued ID required; we verify the document's authenticity and match it to your account details.

Address proof

Recent utility bill or bank statement showing your name and address; must be dated within the last three months.

Processing window

Verification typically completes within standard business hours; we notify you by email once approved.

We reserve the right to request additional information if verification documents are unclear or if we detect unusual account activity. This is standard practice and helps us maintain platform security. If your account is suspended pending verification, you can contact our support team to clarify what documents we need.

Deposits and Payment Methods on mono77

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). Deposits are processed immediately upon confirmation from your payment provider. Your account balance is unified—funds deposited for sportsbook markets (Liga 1, Piala AFF) are available for casino games, slots, and live-dealer tables without additional transfers.

We do not charge deposit fees. However, your payment provider may apply their own charges; check with mobile banking, local payment, online payment, or your bank before depositing. Minimum and maximum deposit amounts are displayed in your account settings and may vary by payment method.

Withdrawals and Account Settlements

Withdrawal requests are processed to your original payment method. If you deposited via e-wallet, your withdrawal returns to mobile banking; if via local payment, it returns to your online payment account. We do not permit withdrawals to third-party accounts or payment methods you did not use for deposits.

Withdrawals are subject to verification windows. Once you submit a withdrawal request, we verify your account status and transaction history before processing. This typically takes place during standard business hours. Exact processing times depend on your payment provider; e-wallet, mobile banking, and bank transfers may have different settlement speeds.

We at mono77 process all withdrawals transparently—no hidden fees, no arbitrary delays, and full transaction history available in your account dashboard.

Bonus Terms and Dispute Resolution

Bonuses on mono77 are offered at our discretion and are subject to specific terms. Any bonus offer displays its conditions clearly—such as minimum deposit requirements, wagering thresholds, or game restrictions. We reserve the right to modify or withdraw bonus offers at any time. Bonus funds that expire unused are forfeited and do not transfer to your main balance.

If you believe a bonus was applied incorrectly or if you have a dispute about your account balance, contact our support team. We investigate disputes during standard business hours and respond with findings and any corrective action within a reasonable timeframe. Our goal is to resolve issues fairly and transparently.

Account Suspension and Closure

We may suspend or close your account if we detect suspicious activity, violation of these terms, or breach of local law. Suspension is typically temporary and allows us to investigate. If we close your account permanently, we will notify you and process any remaining balance to your registered payment method, subject to verification.

You may request account closure at any time through our support team. Once closed, your account cannot be reopened; you would need to create a new account and complete verification again. Any remaining balance is withdrawn to your original payment method.

Jurisdiction and Applicable Law

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access mono77 from a jurisdiction where our services are not permitted, you do so at your own risk, and we are not liable for any consequences.

Contact and Support

If you have questions about these terms or need clarification on any policy, our support team is available during standard business hours. You can reach us through the help channel on mono77. We respond to inquiries in English and provide multilingual assistance where available.

These terms are effective as of the date you open your account on mono77. We may update these terms from time to time. Continued use of mono77 after updates constitutes acceptance of the revised terms. We will notify you of material changes via email or through your account dashboard.